08-11-2011, 01:11 PM
Dear Cruz Cranford,
The status of your Customer Support ticket #18368982 has changed to “Answered.”
You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/ticket/thread/18368982>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Hello Abec!
Thanks for contacting us. I'm sorry that I wasn't able to reach you while you were online.
The game currently has a system where you can regain your guild rep as long as you rejoin within 30 days of leaving. Unfortunetely if you join another guild during this time, you will not gain the rep back and will need to get it back manually. I'm sorry to say this, but the GM staff does not provide the service of restoring guild rep. Sorry for this inconvenience. : /
Thanks again for your report. I hope you continue to enjoy your experience in World of Warcraft!
Regards,
Game Master Kalyrakar
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
The status of your Customer Support ticket #18368982 has changed to “Answered.”
You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/ticket/thread/18368982>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Hello Abec!
Thanks for contacting us. I'm sorry that I wasn't able to reach you while you were online.
The game currently has a system where you can regain your guild rep as long as you rejoin within 30 days of leaving. Unfortunetely if you join another guild during this time, you will not gain the rep back and will need to get it back manually. I'm sorry to say this, but the GM staff does not provide the service of restoring guild rep. Sorry for this inconvenience. : /
Thanks again for your report. I hope you continue to enjoy your experience in World of Warcraft!
Regards,
Game Master Kalyrakar
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment